Frequently Asked Questions

Everything you need to know about your Danilo Promotions order

How long does shipping take within the UK?

Standard UK delivery typically takes 3 to 5 business days. We also offer an express shipping option at checkout for 1 to 2 business day delivery.

What is your return policy for calendars and diaries?

We offer a 30-day return policy. Items must be in their original, unopened shrink-wrap packaging to be eligible for a full refund.

Do you offer international shipping?

Yes, we ship our products worldwide. International delivery times vary by location but generally take between 7 to 14 business days.

Are your products officially licensed?

Absolutely. All Danilo Promotions products are 100% officially licensed, ensuring that the artists, brands, and teams receive their fair share of every sale.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments via PayPal and Apple Pay.

Can I track my order once it has been dispatched?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking link to monitor your delivery progress.